Refund policy

Return and Refund Policy for Harlow Candle

Thank you for your purchase! We hope you love your candles. At this time, we do not offer returns, as we thoroughly check our products before shipping. However, if you are unhappy with your purchase, please reach out to us at ashley@harlowcandle.com within 2 days of delivery. We are committed to finding a solution that works for both of us.

Exchanges 
If you receive a damaged or defective item, please contact us within 2 days of delivery. We will work with you to resolve the issue.

Non-Returnable Items 
As we do not accept returns, please ensure you choose carefully when placing your order.

Shipping Costs 
We offer free shipping on all orders at this time. Shipping costs for initial orders are non-refundable. If we agree on a solution that involves a replacement, shipping costs will be discussed at that time.

Contact Us 
If you have any questions about our policy or need assistance, please contact us at ashley@harlowcandle.com or 310-529-6105